Frequently Asked Questions

To excellently provide Audio-Visual solutions to our clients and add value that exceeds expectations.

Who is Systems Intelligenz?
Systems Intelligenz is a leading audio-visual design and integration company based in Lagos, Nigeria. We are proud members of PSNI Global Alliance and AVIXA, bringing global expertise to serve clients across Nigeria and West Africa with world-class AV solutions.
What does Systems Intelligenz do?
We specialize in designing and integrating custom audio-visual solutions that enhance communication, collaboration, and comfort. Our expertise covers corporate boardrooms, smart home automation, digital signage, video conferencing systems, sound systems, lighting control, and security integration.
What specific services does Systems Intelligenz offer?
We provide comprehensive audio-visual design and integration services including corporate boardroom solutions, smart home automation, digital signage, video conferencing systems, sound systems, lighting control, automated meeting rooms, and security integration across Nigeria and West Africa.
What types of projects do you handle?
We transform everyday environments from high-end corporate boardrooms and conference rooms to smart homes, retail spaces with digital signage, and government installations. Every project is tailored to meet specific client needs.
How long does a typical AV installation take?
Project timelines vary based on complexity. Simple installations may take 1-2 days, while comprehensive boardroom or smart home projects typically require months. We provide detailed timelines during the planning phase and keep you updated throughout the process.
Do you provide maintenance and support after installation?
Yes, we offer comprehensive maintenance plans with 24/7 remote monitoring and technical support. Our average service response time is under 4 hours for critical issues, and we provide both scheduled maintenance and emergency support services.
What brands and equipment do you work with?
We work with leading global brands and select equipment based on your specific needs, budget, and performance requirements. As members of PSNI Global Alliance and AVIXA, we have access to premium, commercial-grade equipment that meets international standards.
Can you integrate with our existing systems?
Absolutely. We specialize in seamless integration with existing infrastructure, whether it's IT networks, security systems, or current AV equipment. Our team conducts thorough assessments to ensure compatibility and optimal performance.
Do you serve areas outside Lagos?
Yes, we serve clients across Nigeria and throughout West Africa. We have successfully completed projects in multiple states and countries, with our team traveling to project locations as needed.
What's included in your warranty?
We provide comprehensive warranties covering both equipment and installation workmanship. Warranty terms vary by project scope and equipment, but typically range from 1-3 years with options for extended coverage.
How do you ensure projects stay within budget?
We provide detailed proposals with transparent pricing and work closely with clients to prioritize features within their budget. Our project managers monitor costs throughout installation and communicate any potential changes before implementation.
Can you work with our IT department or existing contractors?
Yes, collaboration is key to successful projects. We work seamlessly with your IT team, architects, interior designers, and other contractors to ensure coordinated installation and optimal system performance.
Do you provide training on how to use the systems?
Absolutely. We include comprehensive user training with every installation, covering basic operation, troubleshooting, and best practices. We also provide ongoing support and additional training as needed.
What makes Systems Intelligenz different from other AV companies?
Our membership in PSNI Global Alliance and AVIXA ensures global standards, while our local presence provides personalized service. We focus on custom solutions, not one-size-fits-all approaches, and our proactive maintenance approach prevents problems before they occur.
How do I get started with a project?
Contact us for a free consultation. We'll assess your needs, space, and goals, then provide a detailed proposal. Our process includes design, planning, installation, testing, training, and ongoing support to ensure your complete satisfaction.

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